Jill's History

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Answers
113

  • Asked on 21 2 月, 2025 in FAQ.

    Yes, if you edit the information on the Carbon Emissions page and then switch to another page, the system will automatically save the information on Carbon Emissions page, so you don’t need to worry.

    • 413 views
    • 1 answers
    • 0 votes
  • Asked on 14 2 月, 2025 in FAQ.

    The following will introduce the relocation steps for different hosts:

    Step1. Stop iSLM service of Server1: 

    Launch MDXiSLMStartUpTool as Administrator and then Stop all services

     

    Step2. Stop iSLM-DB service of Server1: 

    Excute Moldex3D iSLM Stop DB as an Administrator, and use the job administrator to confirm that all services starting with Moldex3D iSLM have been Stopped. If there are any, you can right-click to stop it manually (Moldex3D iSLM DataBase Server should be the least stopped)

     

    Step3. Copy the database of Server1 to Server2: 

    Copy the folder data into the iSLM-DB installation path of Server1 (or another user-specified path during installation) to Server2. It is recommended to place it in the default path C:\Moldex3D\iSLM-DB or a disk with larger space

     

    Step4. Reinstall iSLM and iSLM-DB on Server2: 

    Launch installation of iSLM (optional) and iSLM-DB on Server2, and directs the iSLMDB Data Folder to the folder copied from Server1

     

    If there are other situations or if you need to move different hard drives with the same host, please contact your agent or sales representative for more detailed information.

    • 437 views
    • 1 answers
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  • Asked on 14 2 月, 2025 in FAQ.
    1. The reason Chrome needs to be installed on the iSLM Server is for solution list screenshot purposes.
    2. After 2025R1, in addition to Google Chrome, Microsoft Edge can also be chosen as the required software to download.
    3. Microsoft Office 2019 or Office 365 :  To preview files in Office format and generate reports after Simulation Workflow、Export the mold tryout PPT report
    • 472 views
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  • Asked on 13 2 月, 2025 in FAQ.

    You can modify the port to resolve this issue.

    Below are the steps to modify the port:

     

    Use iSLM StartUp Tool to update iSLM server Port

    1. Menu: Service

    2. Select “Gateway” and load the current Gateway Service setting

    3. Modify “Port” section to the target Port and then click “Save”

    RE: Can't start the iSLM Gateway service, and entering the iSLM IP doesn't work. What should I do?

    • 423 views
    • 2 answers
    • 0 votes
  • Asked on 24 1 月, 2025 in FAQ.

    The Quality Dashboard can be configured in iSLM under Data Define > Classification > Quality Dashboard. If you want users to be able to edit values, select “Can be modified in Solution Management by User” when creating it. This will allow values to be edited on the Run page.

    RE: Run Page Quality Dashboard Settings

    • 364 views
    • 1 answers
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  • Asked on 24 1 月, 2025 in Moldex3D.

    If you want to change the administrator password, please open the iSLM Startup Tool and click on “Password” to enter a new password.  Please note that the password length must be between 5 and 16 characters.

    • 367 views
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  • Asked on 24 1 月, 2025 in Moldex3D.

    After completing the installation of iSLM, please sign in to iSLM using the default account credentials:

    • Account: administrator
    • Password: Moldex3D@islm
    • 399 views
    • 1 answers
    • 0 votes
  • Asked on 24 1 月, 2025 in FAQ.

    Click the “Run Analysis” button to reanalyze the mold tryout using the analysis process of this solution and obtain the results.

    The following conditions must be met for a successful analysis:

    1. The mold tryout must have an Original CAE Run set, and the run must be analyzed using Machine Mode.
    2. All necessary molding conditions must be filled in the tryout record, including:
      • Basic: Material, Machine
      • Temperature: Melt temperature, Mold temperature
      • Injection: Pressure, Position, Velocity, VP
      • Packing: Pressure, Time
      • Cooling: Time
    3. The molding conditions must fall within a reasonable range.

    Additionally, if the button has been clicked to reanalyze previously, a message box will appear asking whether to clear the previous data before running the analysis again.

    Please refer to the Help  for more details about the “Run Analysis” feature.

    https://university.moldex3d.cloud/#/help?url=2024%2Fislm%2Fzh-TW%2Findex.html

    • 404 views
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  • Asked on 24 1 月, 2025 in FAQ.

    After selecting an Advisor in Mold Tryout Record, an asterisk will appear on the tab title, indicating that there are required fields on those pages to facilitate the trial mold guidance process.

    • 452 views
    • 1 answers
    • 0 votes
  • Asked on 24 1 月, 2025 in FAQ.

    1. “Division” refers to the department you belong to within an organization or company, while “Team” consists of members from different divisions who are brought together to collaborate on a solution or a  specific project. Additionally, the biggest difference is that an account can belong to only one division but can be added to multiple teams.

     

    2. Whether it is Division or Teams, the solution primarily depends on the role permissions set for the account. If the role permission is set to View Only, then the permissions for both Division and Teams will also be View Only, regardless of their individual settings.

    • 513 views
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