Jill's History

Questions
0

Answers
106

  • Asked on 5 3 月, 2025 in FAQ.

    After creating a Solution, there are three ways to display the model image in the Picture:

      1. Upload the Project on the Moldex3D page.
      2. Upload the file in the Part Design section of the Archives page.
      3. Upload the project on the 3rd Party CAE page.

    Additionally, if data is uploaded to multiple pages, the priority order for displaying the Picture in the Solution List will be:  Moldex3D > Archive Part Design > 3rd Party CAE Project.

    • 293 views
    • 1 answers
    • 0 votes
  • Asked on 5 3 月, 2025 in FAQ.

    The possible reasons for failing to generate the Mold Design Discovery report are as follows:

    *Issues related to model anomalies, with the following message:

      • Unable to generate Mold Design Discovery with this model. Please replace the Part Design 3D File and try again.

    *No similar projects found for comparison, with the following message:

      • Not enough reference projects in iSLM. Please upload more projects and try again.

    *Other unlisted issues, with the following message:

      • Mold Design Discovery report generation failed. Please try again or contact the system administrator for assistance.

     

    • 343 views
    • 1 answers
    • 0 votes
  • Asked on 5 3 月, 2025 in FAQ.

    In the Project Summary >  Log Result field, the analysis step results for each run are represented as follows: F (Filling), P (Packing), C (Cooling), and W (Wrapping).

    Additionally, their colors will represent four different types:

    RE: What do the color in the log results represent ?

    • 269 views
    • 1 answers
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  • Asked on 21 2 月, 2025 in FAQ.

    Yes, if you edit the information on the Carbon Emissions page and then switch to another page, the system will automatically save the information on Carbon Emissions page, so you don’t need to worry.

    • 303 views
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  • Asked on 14 2 月, 2025 in FAQ.

    The following will introduce the relocation steps for different hosts:

    Step1. Stop iSLM service of Server1: 

    Launch MDXiSLMStartUpTool as Administrator and then Stop all services

     

    Step2. Stop iSLM-DB service of Server1: 

    Excute Moldex3D iSLM Stop DB as an Administrator, and use the job administrator to confirm that all services starting with Moldex3D iSLM have been Stopped. If there are any, you can right-click to stop it manually (Moldex3D iSLM DataBase Server should be the least stopped)

     

    Step3. Copy the database of Server1 to Server2: 

    Copy the folder data into the iSLM-DB installation path of Server1 (or another user-specified path during installation) to Server2. It is recommended to place it in the default path C:\Moldex3D\iSLM-DB or a disk with larger space

     

    Step4. Reinstall iSLM and iSLM-DB on Server2: 

    Launch installation of iSLM (optional) and iSLM-DB on Server2, and directs the iSLMDB Data Folder to the folder copied from Server1

     

    If there are other situations or if you need to move different hard drives with the same host, please contact your agent or sales representative for more detailed information.

    • 285 views
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  • Asked on 14 2 月, 2025 in FAQ.
    1. The reason Chrome needs to be installed on the iSLM Server is for solution list screenshot purposes.
    2. After 2025R1, in addition to Google Chrome, Microsoft Edge can also be chosen as the required software to download.
    3. Microsoft Office 2019 or Office 365 :  To preview files in Office format and generate reports after Simulation Workflow、Export the mold tryout PPT report
    • 327 views
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  • Asked on 13 2 月, 2025 in FAQ.

    You can modify the port to resolve this issue.

    Below are the steps to modify the port:

     

    Use iSLM StartUp Tool to update iSLM server Port

    1. Menu: Service

    2. Select “Gateway” and load the current Gateway Service setting

    3. Modify “Port” section to the target Port and then click “Save”

    RE: Can't start the iSLM Gateway service, and entering the iSLM IP doesn't work. What should I do?

    • 292 views
    • 2 answers
    • 0 votes
  • Asked on 24 1 月, 2025 in FAQ.

    The Quality Dashboard can be configured in iSLM under Data Define > Classification > Quality Dashboard. If you want users to be able to edit values, select “Can be modified in Solution Management by User” when creating it. This will allow values to be edited on the Run page.

    RE: Run Page Quality Dashboard Settings

    • 235 views
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  • Asked on 24 1 月, 2025 in Moldex3D.

    If you want to change the administrator password, please open the iSLM Startup Tool and click on “Password” to enter a new password.  Please note that the password length must be between 5 and 16 characters.

    • 241 views
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  • Asked on 24 1 月, 2025 in Moldex3D.

    After completing the installation of iSLM, please sign in to iSLM using the default account credentials:

    • Account: administrator
    • Password: Moldex3D@islm
    • 280 views
    • 1 answers
    • 0 votes