RE: What troubleshooting steps should I take if I encounter “Connection Failed” errors when using ISLM?

What troubleshooting steps should I take if I encounter “Connection Failed” errors when using ISLM?

Harley Asked on 2 5 月, 2025 in FAQ.
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If you encounter “Connection Failed” errors when using iSLM, please provide a screenshot of the error message for further investigation.

Additionally, if you see the message “Failed to fetch data. Please try again later.” on any page, it may be caused by network latency, which can prevent some APIs from fully loading. Please try refreshing the page to resolve the issue. If the error persists after multiple refresh attempts, please contact the IT department to check whether the iSLM server is functioning properly.

Answered on 26 5 月, 2025.
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