RE: iSLM Admin Rights: Which Services Require Administrator Account? Manual vs Automatic, and Non-Admin Access Needs

We’re preparing to deploy iSLM in a server-hosted setup and need clarity on required privileges:

  1. Which iSLM services must be started with administrator rights?
    Is this requirement tied to the Windows service Start type (e.g., only those set to Manual), or is it independent of Manual vs Automatic/Automatic (Delayed Start)?

  2. Corporate policy constraint:
    We cannot grant administrator rights to an end user. In this case, we would start the iSLM services using a service account. Is this supported, and if so, what privilege level is required for that account (e.g., does it need to be a local administrator on the iSLM server)?

  3. Anything else non-admin users need?
    Do end users (without admin rights) need any additional access—e.g., write permissions to the Moldex program/installation directory—to use iSLM?

Thanks in advance for your guidance!

Robin Asked on 20 8 月, 2025 in FAQ.
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1 Answers

1. All iSLM Windows services must be started and run using a Windows account that is a member of the local Administrators group on the iSLM server. This requirement is independent of the Windows service start type (Manual, Automatic, or Automatic (Delayed Start)). For reliability, we recommend setting them to Automatic.

 

2. Yes, this is supported. The service account must be a member of the local Administrators group on the iSLM server in order to start and run iSLM services. For security reasons, the iSLM server should be owned and administered by the IT team rather than by end users.

 

3. End users do not need any rights on the server or write access to the Moldex program installation directory. They only need to access iSLM through the web interface or client.

Answered on 28 8 月, 2025.
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